HP OfficeJet Pro 9025e Setup & Troubleshoot

HP OfficeJet Pro 9025e is a perfect partner for your everyday printing needs. You can connect this printer to your computer, smartphone, or laptop via Wi-Fi, USB, and Ethernet. If you want to learn how to perform HP OfficeJet Pro 9025e Setup , continue reading this article.This web page shows you how to unbox your printer, download and install the driver, and complete the wireless setup. We have also covered a few troubleshooting solutions to handle the printer issues. Now, let us learn everything in detail.

HP OfficeJet Pro 9025e Unboxing Setup

  • Open the product box and take out all the items present in the box.
  • Discard the packing tapes and protective covers from the printer and its components.
  • Don't unpack the ink cartridges until you are ready to install them.
  • Connect the power cable between the rear port of your HP printer and a wall socket.
  • Turn on your printer and choose your preferences on its control panel.
  • Open the printer's cover and then the cartridge access door.
  • Take the ink cartridges and unpack them. Then, insert them into their holders and press each cartridge until it clicks into its place. Confirm that you have installed all the cartridges according to the color indications.
  • Finally, close the cartridge access door and the printer's door.
  • Extend the paper tray and move the guides all the way out.
  • Take a paper stack and load it into the paper tray with the print side facing down.
  • Adjust the width guides against the stack and reinsert the paper tray into the printer.
  • Visit HP's website and enter your HP 9025e printer printer model in the search field.
  • On the product support page, click Software, Drivers and Firmware.
  • It detects your OS and shows you the compatible drivers. Pick the software you prefer the most and click Download.
  • Locate the software in the Downloads folder and run the setup file.
  • When prompted, select your preferred connection method and connect your printer and the computer accordingly.
  • Go ahead with the on-screen prompts and complete the installation.

HP OfficeJet Pro 9025e Driver Download

For your OfficeJet Pro 9025e printer, you can get the compatible software from its official website. Follow these instructions to learn the detailed procedure.

  • From your default browser, visit HP's official website.
  • Input your printer model - OfficeJet Pro 9025e in the search area and click the Submit button.
  • From the displayed search results, click on the right printer.
  • You’ll now be directed to the product support page. On this page, click on Software, Drivers and Firmware.
  • Here, pick the software you need and then click on the Download button next to it. You will see that the chosen driver gets downloaded on your computer within a few seconds.

HP 9025e Driver Install

Once you are done with the driver downloading procedure, you can continue with its installation. The following instructions will guide you in installing the HP 9025e printer driver.

  • First and foremost, you must locate the downloaded driver file on your computer. You can easily find it in the Downloads folder of your computer.
  • Next, you should run the driver setup file and click Yes when the User Account Control box pops up.
  • Now, go ahead and agree to the terms and conditions when your software's license agreement screen pops up.
  • Pretty soon, you’ll be instructed to pick the connection type of your choice. So, select the option you prefer the most. Next, connect your printer and computer according to the connection method you’ve selected.
  • Just follow the rest of the on-screen instructions and complete the driver installation.

HP OfficeJet Pro 9025e Wireless Setup

When you set up your printer for wireless communication, you don't need to establish a physical connection between your printer and computer using cables. Therefore, proceed with the steps given below to complete your HP OfficeJet Pro 9025e printer's wireless setup.

  • Touch Settings> Wireless Settings> Wireless Setup Wizard on your printer's dashboard.
  • Your printer will show you a list of available networks (within its range). Pick your router's network. Follow this action by entering the password in the respective field.
  • In a short duration, a connection will be established between your printer and the router.
  • If you have a WPS-enabled router, the wireless setup can be performed pretty easily. Just select Wi-Fi Protected Setup instead of Wireless Setup Wizard (on your printer screen) and press your router's WPS button. Within seconds, a connection will be established between your printer and router.
  • Connect your computer to the same network and start printing wirelessly using the installed software.

Network Setup

To perform the OfficeJet Pro 9025e network setup, carry out the instructions below.

  • Connect your printer and router using an Ethernet cable. Ensure that you have connected your computer to the same router.
  • Refer to the previous sections and download the compatible software on your computer.
  • Locate the downloaded software and run the setup file to start the installation.
  • When prompted to select the connection type, choose the Wired connection option.
  • Go ahead with the on-screen prompts and complete the network setup.

Scan Setup Of HP OfficeJet Pro

On your HP Pro 9025e printer, you can scan your documents using the printer software or the HP Smart app. The following instructions will give you a clear insight into the procedure.

  • First, load your original documents on the scanner glass or into the document feeder of your printer.
  • Next, you should enable the scan to computer feature to scan your documents to your computer.
  • To do this, open the printer software and click Print, Scan & Fax> Scan.
  • Select Manage Scan to Computer and click Enable.
  • To scan from the HP Smart app, open the app and add your printer.
  • Then, click the Scan tile, make the necessary changes to your document, and click Scan.
  • To scan from the printer software, open it and choose Scan. Select Computer and pick the target computer. Then, select Start Scan.

Copy Setup

If you want to make copies from your printer, follow these instructions.

  • Load sufficient amount of paper into the input tray of your printer.
  • Load your originals on the scanner glass or into the document feeder.
  • On your printer display, touch Copy > Document/ID Card.
  • Now, input the number of copies you need and touch Copy.
  • To save the current settings, touch Copy Settings > Current Settings.
  • By default, this HP OfficeJet Pro 9025e printer copies the documents in color.
  • If you want black and white copies, touch Copy Settings and make the appropriate changes.

Fax Setup

The HP OfficeJet Pro 9025e printer lets you send single-page, multiple-page, black and white/color faxes in just a few seconds. Follow these instructions to learn the procedure.

Load your originals on the scanner glass or into the document feeder.

  • On your printer display, touch Fax > Send Now.
  • Using the keypad, input the fax number; you can also select it from the phone book.
  • Finally, tap Send.
  • By default, your printer sends black and white faxes. In case you want to send a color fax, touch Fax Settings and make the necessary changes. You can change the resolution or contrast just as you prefer in the Fax Settings section.

HP OfficeJet Pro 9025e Troubleshooting

Every device comes with its own issues. But when you handle them with the appropriate solutions, you can get rid of them in just a few minutes. In this section, let's discuss the best procedures to solve the common printer problems.

HP Office Jet Pro 9025e Offline Error

  • If your HP OfficeJet Pro 9025e printer is offline, see if you have enabled the Use Printer Offline option on your Windows computer (that is connected to the HP printer). To do this, click Start on the computer and search for Control Panel. When it shows you the search results, click on the correct option. Then click Hardware and Sound> Devices and Printers. Here, right-click on your printer icon. From the displayed results, pick the See what's printing option. Click the Printer tab and ensure that the Use Printer Offline option is disabled.
  • As we discussed earlier, the driver plays a key role in establishing communication between your printer and computer. If it is corrupted, uninstall it from your computer and reinstall it. If this doesn't work, get the updated software from HP's official website and install it on your computer. Probably, this can fix your problem.
  • It is important to connect your printer and computer to the same network. If you connect them to different networks, your printer will not show up when you are looking for the nearby printers from your computer. So, if you’ve connected the devices to two different networks, fix this problem first. Then, ensure that your offline printer issue is rectified.

HP Printer Not Printing Issue

  • If your OfficeJet pro 9025e printer is not printing, you should first check the connection between your printer and computer. If you have connected them using a USB cable, ensure that the cable is working fine and perfectly connected to the appropriate ports. For a Wi-Fi connection, ensure that the printer and computer are connected to the same network, and your router is working fine.
  • Setting your printer as the default machine enables your computer to allocate the print jobs to the right printer every time. Navigate to the Devices and Printers section, right-click on your printer, and then choose the Set as default printer option.
  • Confirm that your printer is online. In case it is offline, the printer will refuse to print. Turn off the Pause Printing and the Use Printer Offline options on your Windows computer, in case they are turned on.
  • The above tips and techniques should assist you in solving the “HP OfficeJet Pro 9025e not printing” issue.

HP Printhead Issue

  • If the print quality is unsatisfactory, cleaning the printheads can help you get good quality printouts. You can clean the printheads on your HP OfficeJet Pro 9025e printer using the printer display or the driver software. Before you clean the printheads, make sure you have loaded enough sheets into the input tray.
  • On your printer display, swipe the dashboard and touch Setup > Printer Maintenance > Clean printheads.
  • To clean the printheads using the software, click Print, Scan & Fax> Maintain Your Printer. Then, go to the Device Services tab and click the Clean Printheads option. Go ahead with the prompts on the screen and complete the cleaning process.

HP Factory Reset

  • If you wish to restore your printer to the factory default settings, swipe down its dashboard and touch Setup. Touch Printer Maintenance > Restore > Restore Settings. If you want to restore the copy function, select Copy and touch Restore. Similarly, if you select Scan, Fax, or Network, the appropriate setting will be restored to the factory default settings.
  • HP OfficeJet Pro 9025e also gives you an option to cold reset your printer. This option removes all the settings you have configured so far, including the administrator password, network configurations, stored jobs, address book entries, and so on. If you are going to sell this printer or give it to someone else, this reset option is ideal.
  • To cold reset your printer, touch Setup> Printer Maintenance> Restore> Cold Reset> Continue.

You’ve now seen the procedure for your HP OfficeJet Pro 9025e Setup. You’ve also learned some methods to fix common issues that pop up while using this printer. Do you have any other queries or need clarifications? Get in touch with our technical experts by making use of the call option provided on this page.

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