This page covers the HP OfficeJet 5255 troubleshooting processes for the most encountered problems such as jams & paper-feed issues, ink cartridge issues, printing issues, scan issues, and printer hardware issues.
Paper can jam in any part of the printer. Normally when a paper is jammed, it stops performing the print or ongoing printer-related operation and displays the error message relating to the same on its screen. So, when the Paper Jam message is displayed on the screen, you have to search for the jammed paper in all possible parts of your printer and remove it. However, before that, restart your printer once. If the Paper Jam message remains the same on your printer screen, then follow the below instructions to check and remove the jammed paper.
If your printer is not responding to the print operation or if you’re unable to print a document from your computer to the HP printer, try these simple HP OfficeJet 5255 troubleshooting processes to fix it.
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