HP LaserJet Pro MFP M428FDW Setup

Unboxing, setting up, and installing the printer on a computer is a pretty easy and simple task to perform. However, there are some chances for an issue to occur when performing the same. You can avoid this by going through the setup instructions once before starting the setup or installation process.This webpage shows you how to unbox and HP LaserJet Pro MFP M428fdw printer setup and use its functions like scanning, copying, etc. The troubleshooting solutions for some common printer problems are also covered on this page.Go ahead and read the rest of this setup to know more about the same.

HP LaserJet Pro MFP M428FDW Unboxing Setup - Three Simple Steps

Unbox and set up your HP MFP M428fdw printer within a few minutes using the step-by-step instructions below.

Preparing The Printer

  • Remove all the packing tapes, Styrofoam sheets, and other materials to unpack the printer completely.
  • The toner cartridge is pre-installed on the printer.
  • Remove the packing material from it, if you find any, when unpacking the printer.
  • Once you have done the unpacking, open the input tray and load the paper into it.
  • Overloading or loading an incompatible paper type can lead to paper jams and other printer-related issues.
  • So, load only the recommended number of papers and correct media type into the tray.

Turning On The Printer

  • Prepared your printer? If yes, connect the printer to an electrical outlet and turn it on. Use the power cord (that is shipped along with the printer) to connect the machine to the outlet.
  • Choose the language of your preferences when the following screen appears on the printer’s control panel.
  • Tap Confirm to save the selected language.
  • Configure the basic settings by following the on-screen instructions.
  • Tap OK if the HP Cartridges screen opens.

How To Install Printer To Computer

You can install the printer on your computer or smartphone over a Wi-Fi Direct, Wired, or USB connection.


  • Don’t connect the USB cable before running the printer software. Connect the printer to your computer using the USB cable only when prompted.
  • Refer to the instructions given under the MFP M428fdw USB Setup section to know more about the same.

For EtherNet

  • To perform this method, you need an Ethernet cable.
  • Get the cable that is recommended for your printer since it is not provided during the purchase.
  • Connect your printer to the network device using the Ethernet cable.
  • You can use the wireless or wired connection type to connect your Windows or Mac computer to the same network device.
  • Once the devices are connected to the same network, run and install the printer software on your computer to complete the rest of the HP LaserJet Pro MFP M428 setup.

For Wi-Fi Direct

  • The M428fdw printer supports Wi-Fi Direct printing for smartphones.
  • So, if you wish to install this printer on your smartphone, enable the Wi-Fi Direct feature on the machine and use the same for the installation.
  • You can enable the Wi-Fi Direct feature on your printer with one single tap. Locate the Wi-Fi Direct icon on your printer’s home screen and tap on it.

We hope that the HP LaserJet Pro MFP M428FDW setup instructions above have helped you in setting up your printer.

[Toll-Free: Need further assistance in setting up or using your HP printer functions? If yes, contact our technical expert team now. They are a single click away from you.

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HP LaserJet Pro MFP M428FDW Driver Download

Download the latest and the most compatible printer driver for your OS type using the button provided on this page. Your OS type will be auto-detected, and the printer driver(s) available for the same will start downloading on your computer as soon as you click on the below button.

Driver Download for Windows Driver Download for Mac

HP LaserJet Pro MFP M428FDW Driver Install

Install your printer using the downloaded driver file by following the instructions below.

  • Extract the downloaded driver file.
  • Open the printer’s setup file by double-clicking on it.
  • Now, the Let’s get started screen will open.
  • Click Continue on it to begin the setup.
  • Follow the on-screen prompts to install the basic printer drivers on your computer.
  • Once it is done, the Connection Options screen asking you to choose the setup method will open.
  • Choose the Manual Setup or Automatic Setup option and follow the on-screen instructions.
  • When you reach the following screen, pick the Wireless or USB connection option that you wish to use to connect the LaserJet printer to your computer. Click Next.
  • Now, if you have selected the USB option, the screen that includes a visual or pictorial representation of how to connect the printer to your computer using the USB cable will open.
  • Do the same as instructed on the opened screen.
  • Now, the installer file will try to detect the printer connected to your computer.

Perform the on-screen instructions to complete the rest of the HP LaserJet Pro MFP M428fdw driver installation process.

USB Setup

Set up your HP MFP M428fdw printer on a computer using the USB connection option.

  • Initially, prepare your printer and the computer for the USB setup. Read the instructions below for the same.
  • Get the USB cable that is recommended for your HP printer.
  • If you have connected your printer to the network device using the Ethernet cable, disconnect it and then follow the instructions below.
  • Now, run the HP LaserJet Pro MFP M428fdw printer driver for your OS type on the computer.
  • When prompted, choose the USB option and connect your printer to the computer using the USB cable.
  • Install the printer driver to complete the rest of the USB setup process.

HP Laserjet Pro MFP M428fdw Scan

This HP LaserJet printer comes with cool scan features that enable you to scan an original and save it to a USB drive, network folder, e-mail, computer, or SharePoint. The most fantastic factor about these functions is that they can be accessed from the printer’s control panel and through the HP Easy Scan software installed on your computer.

  • Load the original on your printer.
  • Tap on the Scan icon on your printer’s home screen.
  • Now, the Scan screen displaying the list of scan menus will open.
  • Choose the scan option of your preferences and tap Start Scan.
  • If you want to scan the document using the HP Easy Scan software, open it and click Scan.
  • Scan the original by following the on-screen instructions.

Copy Setup

You can create a duplicate copy of an original within a minute with the HP LaserJet Pro MFP M428fdw printer.

  • Use the ADF or scanner glass (of your printer)v to load the original you want to copy.
  • Tap on the Copy icon on the printer’s screen.
  • Choose the document type you have loaded on the opened screen.
  • Configure the copy settings as per your preferences.
  • If you want to copy on both sides of the page, select the 2-sided option on the opened screen.
  • After configuring the copy settings, tap Copy again.
  • Now, your printer will start creating a duplicate copy of the original loaded on it.


The HP LaserJet Pro MFP M428fdw printer allows you to send standard fax messages from its control panel. However, before you begin, ensure that the printer is connected to the telephone wall outlet and the necessary fax settings are configured.

  • Load the original on your printer.
  • Tap Fax on your printer’s control panel.
  • Choose 'Send Now' on the opened screen.
  • Type the receiver’s fax number in the given field.
  • Ensure that the number is entered correctly and tap Send.
  • Now, your printer will scan the placed original and send it to the entered fax number.

HP LaserJet Pro MFP M428FDW Troubleshooting

This HP LaserJet Pro MFP M428fdw troubleshooting section shows you how to resolve common problems, such as printer screen not working, printer not printing, and printer not scanning. You can also reach our support team if you need real-time assistance in resolving the same or other issues related to your printer.

Use the Call or Contact Us (button) provided on this page to contact us.

HP LaserJet Pro MFP M428FDW Screen Not Working

Is your printer touchscreen not working? If yes, try the quick troubleshooting solutions below to resolve it.

  • Turn on the printer. Check whether your printer is turned on as the first step of troubleshooting. Press the Power button if the printer is turned off.
  • Hard reset the printer. If the printer screen freezes or gets stuck, the hard reset option is the only way to resolve it. Unplug the power cord from your printer while it is turned on. Wait for a few minutes. Reconnect the cord and turn on your printer.
  • The touchscreen will respond to your request now.

HP LaserJet Pro MFP M428FDW Not Printing

  • Switch on the MFP M428fdw printer if it is turned off. Restart the printer if it is turned on.
  • Ensure that the paper tray is loaded with the recommended paper type. Reload the tray if necessary.
  • Also, ensure that the ink cartridges are installed correctly on their slots.
  • Configure the print settings once again if they are misconfigured.
  • Restore the printer settings if the above solutions don’t resolve the issue.

Hp Laserjet Pro MFP M428FDW Scanner Not Working

  • Initially, make sure that the recommended and latest scanner software is installed on your computer.
  • Next, check if the original is loaded properly on the scanner glass or in the ADF. If not, remove and reload the original.
  • Make sure that the scan settings are configured correctly.
  • Restart the printer if required.
  • Update the printer firmware if available.
  • Now, the “not scanning” problem should be rectified.

For further queries or clarifications about HP LaserJet Pro MFP M428FDW Setup, go ahead and make use of the call option to contact our technical experts. Also, check out our HP Color LaserJet Pro MFP M479FDW Setup guide, here.

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