123 HP Printer - HP Envy 5020 Printer Features

HP Envy 5020 Printer Features

HP Envy 5020 is a wireless multi-functional printer that comes with great features, and some of them are:

Print, Scan, Copy, and Fax
Mobile printing solution: AirPrint, ePrint, Mopria Print Service
Connection options: Wireless, USB, and Wi-Fi Direct

Auto Duplex
35-page ADF
Compatible with smartphones, PCs, Tablets, and laptops

Suitable for homes
Excellent print speed and quality

HP Envy 5020 Printer Setup

If you’re going to set up the HP Envy 5020 printer for the first time, then begin with unpacking. After unpacking the printer completely, load paper and install the ink cartridges into the printer. Align the printer, and finally, install the printer software on your computer to finish the setup.

Five easy & simple steps to unpack and set up your HP Envy 5020 printer

Step 1: Unpacking

Remove the packing materials from the outer and inner parts of your printer.
While removing the packing materials, make sure that they are removed properly without damaging the printer parts.
After unpacking your printer completely, place it on a flat surface and go to the next step of the setup.

Step 2: Turning on the printer

The second step of the HP Envy 5020 printer setup is to turn on the printer.
Connect the printer directly to an active power outlet. (Important Note: Do not connect the USB cable to the printer now; connect it only when you’re performing the driver installation.)
Press the ON button to turn on your printer.
If you’re turning on the printer for the first time, then it might take some time for the initial boot-up process.
Once the boot-up process is completed, you can configure the basic settings like date/time, etc., as per your needs. Finally, save the settings by pressing the Yes button.

Step 3: Loading paper

Gently open your printer’s input tray.
Now, move the slides to the ends of the tray.
Load the paper type that meets your printing needs in the tray.
Make sure that the printing side is facing down in the tray and close the input tray.
Pull out the output tray of your printer and go to the next step of the setup.

Step 4: Installing the ink cartridges

Raise your printer’s scanner unit.
Now, the cartridge carriage moves from left to right and vice versa.
Now, unpack the ink cartridges.
Make sure that the orange plastic tapes from the cartridge are removed.
Now, install both the cartridges (black and tri-color) into their slots and lower the unit.

Aligning the printer

Usually, the HP Envy 5020 printer will start to print the alignment page as soon as you load paper and install the ink cartridges on it.
Once the page is printed, scan it using the printer’s scanner to complete the alignment process.

Step 6: Installing the printer software

To complete the HP Envy 5020 printer setup, you have to install its driver file on your computer.
You can use either the setup CD or the downloaded driver file to perform the software installation.
During the driver installation, select the connection type that you wish to use and connect the printer to your computer by following the on-screen instructions.

HP Envy 5020 Printer Installation

Printer driver installation over a wireless or USB connection

If you wish to install the HP printer on your computer over a wireless network, first connect both the devices to the same network.
After completing the connection process, run the printer driver file on your computer.
Choose the connection type, the driver, and the printer correctly when prompted during the driver installation.
Similarly, if your connection type is USB, run the printer driver on your computer and connect your printer to the computer using a USB cable when prompted.
Finally, print a test page to check whether the setup is done correctly.

Printing a test page (Windows)

Open the Devices and Printers window on your Windows computer.
Select and right-click on your HP printer.
Click Properties > General > Print Test Page.
Now, a pop-up dialog box with the message A test page has been sent to your printer will appear on the screen.

HP Envy 5020 Driver Download

Go to the official support page of the HP Envy 5020 printer.
Usually, your current OS type will be auto-detected by the page.
However, if necessary, choose the desired OS type from the drop-down menu.
Select the driver that you want from the list.
Click Download > Agree to EULA.

HP Envy 5020 Wireless Setup

Wi-Fi setup using the Wireless Setup Wizard

This is a traditional and easy method to connect your HP printer over a wireless network.

Preparations

Initially, gather the credentials (SSID and password) of the network that you wish to use for the wireless setup.
Next, ensure that the wireless router that you’re using is turned on and ready for setup.
Download the HP printer driver from the official support page of the printer.
Place your printer, computer, and the router close to each other.

Setting up your printer over a wireless network

Begin with enabling the Wi-Fi function on your printer. To do so, tap the Wi-Fi icon on your printer’s home screen.
Now, select the Settings option followed by Wireless Setup Wizard.
As soon as you select the Wireless Setup Wizard option, the printer will start to search for the networks that are available within its range.
From the available networks, select your network and type its password.
In case your network’s SSID is not listed, then type it manually.
Once your HP Envy 5020 printer is connected to the selected Wi-Fi network, connect the computer to the same network.
Finally, install the printer driver to complete the Wi-Fi setup.

HP Envy 5020 USB Setup

The USB setup process is the same for both the Windows and Mac operating systems.

If you have already installed your printer on your computer over a wireless network, then remove it, and follow the below instructions to perform the USB setup.
Run the HP Envy 5020 printer driver file on your computer.
Reach the Select your connection type screen by following the prompts displayed on the screen.
Choose the USB Connection option.
Connect your printer directly to the computer using a USB cable.
Complete the rest of the USB setup process by following the instructions displayed on the installation screen.

HP Envy 5020 Printer Troubleshooting

The troubleshooting process may vary based on the error types. However, there are some basic troubleshooting instructions that help you to fix most HP printer issues.

Restarting the printer
- When you encounter an issue or error for the first time, restart the printer. A simple restart can resolve issues related to connectivity, printer software, etc.
- In case the restart process doesn’t resolve your printer issue, then try to understand the cause of it and perform the troubleshooting instructions to fix it.
- If you’re encountering the issue when performing the print or scan operation from your Windows computer, then use the HP Print and Scan Doctor tool to identify the cause of the issue and fix it.
Install the correct printer driver
- Installation of wrong or incompatible printer drivers may also cause issues while using the printer. Install the latest version of the HP Envy 5020 printer driver on your computer.
- If the solutions didn’t fix the issue, then restore the printer settings to default.
Restoring the printer settings to factory defaults
- Tap the Setup icon on your printer’s home screen.
- Select Tools > Restore Factory Defaults.
- Restore the printer settings by following the on-screen instructions.